Implementation of a clinical pharmaceutical service in a hospital in the state of Minas Gerais
Hospital pharmacy service; Use of medicines; Patient safety; Clinical pharmacy services.
Introduction: The implementation of clinical pharmaceutical services in health institutions demonstrates a significant decrease in problems related to drugs. On the other hand, these services still lack a logical model for their implementation in a hospital environment. Objective: This work aims to elaborate and analyze the viability of a logical model, for the implementation of the clinical pharmaceutical service in a hospital environment. This is an implementation study carried out at Hospital Nossa Senhora da Conceição in the city of Pará de Minas in the state of Minas Gerais.
Methodology: The implementation of clinical pharmaceutical services took place in three stages: Strategic management of the implementation of the service, definition and validation of the data collection instrument and pilot study. In the first stage, the project was elaborated and presented to the hospital manager, then a norm was elaborated, to be used to regulate the service in the hospital environment. Soon after the objectives were defined; short, medium and long term goals; work schedule; sector where each stage of the service will be performed. In the second stage, the data collection instrument was developed, divided into four blocks: 1) Analysis of the technical and legal aspects of the prescription, 2) Drug reconciliation, 3) Pharmacotherapeutic follow-up and 4) Hospital discharge. The data collection instrument was validated using the Delphi technique. The next step will be the incorporation of the pharmaceutical clinical form into the hospital's electronic system and then the pilot study. Results: The hospital manager approved the implementation of the project at the institution. The regulation was approved by the hospital's pharmacy and therapeutics committee and was published in Ordinance No. 01 of February 10, 2020. The actors involved in the implementation process were identified: ally, neutral and opposition. Activities related to the process of implementing the clinical pharmaceutical service were also presented. As a data collection instrument, the pharmaceutical clinical service form was developed and the Delphi Technique was used to validate it, which reached the consensus of the evaluators in the first round. Conclusion: Through this study, health institutions will have a technical framework to support the implementation of the clinical pharmaceutical service in a hospital environment, providing quality, safety for patients.